Boost communication skills
Empower your teams
Drive your organisation's growth 

Our face-to-face soft skills workshops are designed to improve written, interpersonal and management communication skills. Participants benefit from our trainer’s extensive subject knowledge and corporate experience.  

Practical results

Our workshops are designed to help your staff get real results. They will be introduced to leading edge tools, strategies and techniques that can be immediately applied when they get back to work. They will also receive a certifcate of completion.

Interactive

Our workshops use the latest training and facilitation methods to help groups work together effectively. This means that your staff will be engaged, challenged and stimulated to learn more and do more. They will also benefit from their trainer’s extensive subject knowledge and corporate experience. 

Personalised support

We engage multiple learning styles to encourage retention. Post-programme support reinforces learning, encourages continued development and ensures accountability, positively impacting individuals, teams and organisations.

Workshop details

  • Duration: 2 days (12 hours)
  • Schedule: Weekday, 09:00 a.m. - 17:00 p.m. (6 hours/day)
  • Venue: Onsite training at the British Council, Siam Square
  • Price: THB 6,500* per workshop 

Choose a workshop

Communicating with Executive Presence

Objectives: 

Enhance your professional image and reputation, increase rapport, trust and stakeholder engagement in complex and challenging contexts. This workshop will help your team communicate with confidence, credibility and impact, creating genuine connections with people from diverse backgrounds and adjusting patterns of negative thinking to maintain presence in challenging situations. 

Levels:

Minimum recommended English level: Advanced (C1). Participants must have strong interpersonal skills or have completed the Interpersonal Communication Skills course. 

Modules:

  • Executive presence essentials
  • Executive presence: building your brand
  • Executive presence: demonstrating credibility
  • Executive presence: inspiring confidence
  • Executive presence: creating a connection
  • Executive presence: managing challenging situations
  • Online executive presence
  • Executive presence mini-clinic

Conflict Handling Skills

Objectives: 

Increase engagement and collaboration through improved trust, resilience and proactive resolutions to conflict. This workshop will develop participants’ skills in approaching conflict situations and helps them confidently and assertively defuse emotionally charged situations and work proactively to create mutually beneficial solutions.

Levels:

Minimum recommended English level: Advanced (C1). Participants must have strong interpersonal skills.

Modules:

  • Conflict handling essentials
  • Managing your reactions to conflict
  • Reframing perceptions in conflict situations
  • Uncovering needs and wants in conflict situations
  • Conflict handling approaches 
  • Generating solutions in conflict situations
  • Defusing emotionally charged situations
  • Conflict handling mini-clinic 

Effective Meeting Skills 

Objectives:

Project a professional image, increase engagement and productivity and enhance collaboration through stronger meeting skills. This workshop will develop your teams’ skills in clear, concise and engaging communication and effective note taking in meetings, enabling them to communicate with impact and achieve results. 

Levels:

Minimum recommended English level: Intermediate (B1)

Modules:

  • Meeting skills essentials
  • Taking effective notes in meetings 
  • Actively participating in meetings
  • Structuring contributions for meetings
  • Presenting ideas with impact in meetings
  • Building rapport in meetings
  • Contribute to decision-making in meetings
  • Meeting skills mini-clinic

Effective Public Speaking

Objectives:

Raise your profile through targeted, inspiring speeches that result in increased stakeholder engagement. This workshop will develop your teams’ skills in delivering clear, concise and well-structured speeches, engaging audiences and using EQ to manage challenging situations and deliver memorable speeches with confidence. 

Levels:

Minimum recommended English level: Upper-intermediate (B2) 

Modules:

  • Public speaking essentials
  • Generating ideas for a speech
  • Structuring a speech
  • The language for speeches
  • Managing nerves when public speaking
  • Non-verbal communication in public speaking
  • Managing the unexpected when public speaking
  • Public speaking mini-clinic

Intercultural Skills (CQ) 1

Objectives:

Strengthen credibility, trust and connections with diverse stakeholders through increased intercultural skills. This workshop will develop your teams’ intercultural mindset and understanding of difference, along with positive, collaborative communication skills in different cultural contexts. 

Levels:

Minimum recommended English level: Upper-intermediate (B2) 

Modules:

  • Intercultural essentials
  • Preparing for new intercultural situations
  • Analysing behaviour and preferences in new intercultural situations
  • Clarifying expectations in intercultural situations
  • Adapting to time and directness preferences
  • Adapting to work preferences 
  • Handling uncomfortable intercultural situations
  • Intercultural mini-clinic

Intercultural Skills (CQ) 2

Objectives:

Gain a reputation for valuing diverse and inclusive cross-cultural cooperation, drive stakeholder engagement and positively connect across cultures through enhanced intercultural skills. This workshop will take existing CQ to the next level, developing your teams’ ability to adopt an inclusive mindset, enhance team CQ and maximise innovation.

Levels:

Minimum recommended English level: Advanced (C1). Participants must have strong foundations in CQ or have completed Intercultural Communication Skills 1

Modules:

  • Advanced intercultural essentials
  • Enhancing your intercultural empathy
  • Managing bias in intercultural situations
  • Enhancing team CQ
  • CQ and collaboration
  • CQ for creativity and innovation
  • Handling conflict in intercultural contexts
  • Advanced intercultural communication mini-clinic

Interpersonal Communication Skills

Objectives

Build a reputation for clear, considerate communication that fosters collaboration and achieves goals. This workshop will develop your teams’ skills in mindful listening and effective verbal and non-verbal communication, enabling them to build rapport, connect with confidence and achieve positive outcomes. 

Levels:

Minimum recommended English level:  Upper-intermediate (B2)

Modules:

  • Interpersonal communication essentials
  • Structuring clear and coherent messages
  • Analysing communication preferences
  • Communicating with vocal and physical presence
  • Establishing rapport with others
  • Being a mindful listener
  • Creating shared understanding
  • Interpersonal communication mini-clinic

Negotiation Skills 

Objectives

Gain a reputation as a trusted, credible business partner, reach business goals and achieve growth through enhanced negotiation skills. This workshop will develop your teams’ skills in crafting and delivering effective pitches, building rapport and relationships and overcoming blocks to influence stakeholders and achieve mutually beneficial outcomes.

Levels:

Minimum recommended English level: Upper-intermediate (B2)

Modules:

  • Negotiations essentials
  • Navigate - Doing the groundwork for negotiations
  • Establish - Preparing your negotiation pitch  
  • Growing relationships with negotiation partners
  • Making your initial negotiation pitch   
  • Reframing your initial negotiation pitch 
  • Reaching an outcome in negotiations 
  • Negotiations mini-clinic  

Positive Influencing Skills

Objectives:

Gain a reputation as a credible, engaging partner, inspire action and growth through enhanced positive influencing skills. This workshop will develop your teams’ ability to plan influencing strategies and use powerful listening, verbal and non-verbal communication skills to project confidence and capability, engage stakeholders and reach influencing goals. 

Levels

Minimum recommended English level: Upper-intermediate (B2)

Modules

  • Positive influencing essentials
  • Analysing key stakeholders you need to influence
  • Building trust for positive influencing
  • Adapting your influencing style 
  • Planning your influencing interactions
  • Adapting your message in interactions
  • Influencing through conversation
  • Positive influencing mini-clinic 

Presentation Skills 1

Objectives

Project a professional image through targeted, interactive presentations that result in stakeholder action. This workshop will develop your teams’ skills in creating and delivering clear, structured, relevant presentations, handling audience interactions and engaging from the start to achieve desired outcomes. 

Levels

Minimum recommended English level: Intermediate (B1)

Modules

  • Presentations essentials
  • Planning presentations to meet audience needs
  • Creating a logical presentation structure
  • Making your presentation memorable 
  • Enhancing presentations with visual aids
  • Polishing your presentations with non-verbal communication 
  • Handling interruptions and questions when presenting
  • Presentations mini-clinic

Presentation Skills 2

Objectives

Positively influence audiences, increase stakeholder engagement and boost credibility through powerful presentations. This workshop will take existing presentation skills to the next level, developing your teams’ ability to fine-tune content and tone, present complex or sensitive information confidently, clearly and diplomatically and engage diverse or challenging presentation audiences. 

Levels

Minimum recommended English level: Advanced (C1). Participants must have strong foundations in presentation skills or have completed Presentation Skills 1 

Modules

  • Advanced presentations essentials
  • Communicating key messages in presentations
  • Storytelling techniques in presentations
  • Presenting complex information and data 
  • Using interactive presentation techniques
  • Managing challenges and difficult questions when presenting
  • Presenting to hostile audiences
  • Advanced presentations mini-clinic

Leading Global Teams and Effective Mentoring

Objectives

Attract and retain high-performing talent, reach business goals and capitalise on opportunities for growth through enhanced leadership skills. This workshop develops emerging and early-mid career leaders’ skills in flexing leadership style to enable peak performance, enhancing motivation in on-site, hybrid, and remote teams and optimising personal and team communication through a strategic approach, building psychological safety and trust. This workshop also equips participants with mentoring skills, including rapport-building, goal-setting, maintaining  and concluding the relationship, and builds confidence in overcoming common challenges.

Levels

Minimum recommended English level: Intermediate (B1)

Modules

  • Team performance
  • Team engagement
  • Team communication
  • Matrix and hybrid teams
  • Being a successful mentor
  • Tools for successful mentorship

Business Writing Skills 1

Objectives

Project a professional image through clear, targeted written communication that results in action and achieves goals. This workshop will develop your teams’ skills in writing  concise, accurate, coherent documents effectively and efficiently, engaging stakeholders in different contexts. 

Levels

Minimum recommended English level: Intermediate (B1)

Modules

  • Business writing essentials
  • Ensuring your document is complete
  • Coherent business writing
  • Communicating clearly in business writing
  • Adapting formality to the business writing context 
  • Communicating concisely in business writing
  • Correct business writing conventions and language
  • Business writing mini-clinic

Email Writing Skills 1

Objectives

Build a reputation for clear, friendly email communication that connects teams and results in action. This workshop develop your teams’ skills in managing their inbox, planning, drafting and replying to emails using clear, coherent writing to engage stakeholders and achieve goals. 

Levels

Minimum recommended English level: Intermediate (B1)

Modules

  • Email writing essentials
  • Email time-savers 
  • Planning your emails
  • Writing formal emails 
  • Writing informal emails
  • Writing follow-up emails
  • Writing effective replies 
  • Email writing mini-clinic

Email Writing Skills 2

Objectives

Engage internal and external stakeholders, project a trust and credibility  and enhance credibility in challenging situations through effective emails. This workshop takes existing email writing skills to the next level, developing your teams’ ability to adapt content, structure and tone, write challenging and sensitive emails to enhance understanding and maintain engagement. 

Levels

Minimum recommended English level: Advanced (C1). Participants must have strong foundations in email writing or have completed Email Writing Skills 1 

Modules

  • Advanced email writing essentials
  • Writing culturally sensitive emails
  • Writing engaging emails
  • Communicating difficult news by email
  • Responding to negative feedback emails
  • Refusing email requests
  • Managing engagement in email threads
  • Advanced email writing mini-clinic

Grammar Skills for Business Writing 

Objectives

Boost your reputation for professional, effective, efficient written communication that achieves goals through enhanced grammar skills. This workshop will increase your teams’ ability to accurately use grammatical structures in a range of workplace situations, avoid miscommunication and add variety and interest to engage stakeholders. 

Levels

Minimum recommended English level: Intermediate (B1)

Modules

  • Grammar for business writing essentials 
  • Grammar for writing updates and progress reports 
  • Grammar for writing about future plans
  • Grammar for making written requests
  • Grammar for describing and comparing data in writing
  • Grammar for giving written recommendations
  • Grammar for reporting workplace communication
  • Grammar for business writing mini-clinic

2025 Workshop Schedule

Click here to download our 2025 workshop schedule.

*Please note that the above price does not include 7% VAT. Contact us to learn more about the available promotion.
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